FAQs

Registration & Access
 
I’m an existing SIRCA user, how do I sign up for the Gateway platform?
We will stagger the onboarding of new users from July 2017 onwards to ensure we can accommodate everyone and their experience with the new environment is a positive one. If you need urgent access to SIRCA Gateway, please contact us via our Contact Us form.
 
Do we need to add the gateway to the university subscription or is it already incorporated as part of our data migration plan?
Subscription to SIRCA Gateway and all its data collections are part of your existing membership. There is no incremental cost for the Gateway.
 
My university is not a SIRCA member. How does my university subscribe to this service?
If you wish to join our SIRCA Gateway community, please submit your request via our Contact Us form.
 
How do I know if I should expect an invite?
SIRCA is undergoing a phased roll out and over the course of 2nd half of 2017, you will receive an invitation email from us inviting you to register to the platform. The email includes a link to the SIRCA registration page. Once you have submitted your registration form, we will set you up on Databricks and you will then receive an email from Databricks with a link to the logon screen. If you don’t receive a Databricks email a few days after you submitted your SIRCA Gateway registration, please check your “Spam” folder. The first time you log on to Databricks you will need to enter your First and Last Name and set a Password. It is important that you enter this information accurately and you use your institutional email as your email address.
 
Data Collections
 
Why has SIRCA changed the Data Collections I used to use?
We have teamed with Morningstar, a global market and business data organisation to broaden our data offering in both subject areas and geographic coverage. In addition, we are in the process of migrating previously available data to the platform where we saw active usage from our members.
 
What data will be available via the SIRCA Gateway?
The initial SIRCA Gateway release extends SIRCA's data offering with a wide range of Morningstar data covering End of Day Pricing across Australia, NZ and US, Company Fundamentals, Property and Corporate Governance. SIRCA's existing Data Collections of Australian Equities, Corporate Governance and ASX End of Day Pricing will also be available via the platform. Over 2018 we plan to add more Morningstar data including Company Announcements and Funds data as well as migrating the remainder of the legacy data based on user demand. Please watch the announcements pages on the SIRCA web site for the latest news.
 
Usage & Support
 
I can't code so how do I use the SIRCA Gateway?
We have provided example Notebooks for each Data Collection (e.g. Pricing, Corporate Governance, Property) in order to make it as easy as possible for users to understand how to access the data. In many cases, you will only need to modify the parameter values in the provided examples in order to access, analyse and even graph the data that you are interested in. Or simply download the data and work in any environment or language you're more familiar with. Please also refer to our training videos and the many links to other training resources on our website. Please send us your questions and we will try and answer them.
 
What scripting languages can I use ?
You can use R (coming soon), SQL, Python and Scala. Please note, there may be some variations from standard syntax in Databricks due to the usage of Apache SPARK. Please visit our Helpful Tools page for further links to helpful videos.
 
Can I talk to someone?
In the first instance, we recommend you submit your query via our Contact Us form and we will endeavour to assist you resolving your query.
 
Does SIRCA have a service whereby SIRCA manages an entire data and analytics request?
SIRCA now offers a fully managed service where we take a brief from a user and we will provide an estimate based on time and effort.
 
Costs
 
Is there any cost to this platform?
The base cost of using the platform is included in the annual university subscription. Special requests, such as setting up dedicated compute clusters or custom developing Notebooks will be quoted for as additional fees.
 
Log In
 
Do I need a new login to use the SIRCA Gateway?
Yes, the Databricks environment does require a new login and you will need to register to gain access. The invitation to register will come from SIRCA via an email. If you have not received an invitation, then you should discuss access with your University's SIRCA Representative or if you are unsure who your SIRCA Representative is, contact us via the Contact Us form.
 
I've forgotten my password, how do I get a new one?
You can request a new password via the Databricks login screen. Once you have completed the initial sign in process.
 
Training
 
Where can I find further information on what data is available?
Please visit here for a full list of Data Collections available to our SIRCA Members.
 
Who can I contact if I have further questions?
All SIRCA enquiries submitted via the contact form will be responded to within 24 hours, except weekends and/or Public Holidays
   
Feedback
 
How can I request new Data Collections or provide feedback?
Please submit your feedback via our data and featured request contact.